Privacy Policy

⚖️ This is a courtesy translation. The German version is legally binding. — Deutsche Fassung / German version

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information on the Responsible Party" in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us, for example via email. Other data is collected automatically or with your consent when you visit the website through our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. No evaluation for marketing purposes takes place.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

2. Hosting (Vercel)

We host the contents of our website with the following provider:

Vercel Inc.

Provider: Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA.

Vercel is a cloud platform service through which our website is served. Serverless Functions are executed exclusively in the Frankfurt (eu-central-1, fra1) region. Static content is distributed via Vercel's global Edge network. When visiting our website, the following data is automatically collected and stored on Vercel's servers:

External hosting is carried out for the purpose of fulfilling our contract with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR).

Retention period: Server logs are stored for a maximum of 30 days.

Third-country transfer: Vercel is headquartered in the USA. Functions and data processing take place in Frankfurt (EU). For the company headquarters in the USA, Standard Contractual Clauses (SCC) pursuant to Art. 46 (2) (c) GDPR and the EU-US Data Privacy Framework (DPF) are in place. A Data Processing Agreement (DPA) has been concluded.

Vercel Privacy Policy: https://vercel.com/legal/privacy-policy

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

Code Symphony UG (haftungsbeschränkt)
Rayk Lorz
Dorotheenstraße 33
09113 Chemnitz

Email: hello@code-symphony.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Retention Period

Unless a more specific retention period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data; in such a case, the deletion will take place after these reasons cease to apply.

Information on Data Transfer

Your data will generally not be disclosed to third parties unless we are legally obligated to do so or the data transfer is necessary for the fulfillment of the contractual relationship.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Competent supervisory authority: Sächsischer Datenschutzbeauftragter, www.saechsdsb.de

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Access, Deletion and Correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Data Export and Account Deletion

If you use a customer account with us, you can export your data via the customer portal or request it by email at hello@code-symphony.de.

After termination of your customer account, your personal data will be deleted within 30 days, unless legal retention obligations apply. Invoice data will be retained for 10 years in accordance with tax law requirements (§ 147 AO, § 257 HGB).

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose.

SSL/TLS Encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock icon in your browser bar.

4. Data Collection on This Website

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources. The collection of this data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website — the server log files must be recorded for this purpose.

Contact via Email

If you contact us by email, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of handling your inquiry. We will not share this data without your consent.

The processing of this data is based on Art. 6 (1) (b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of requests addressed to us (Art. 6 (1) (f) GDPR).

The data you send to us by email will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular retention periods — remain unaffected.

Cookies

This website does not use cookies.

Analytics Tools and Tracking

This website does not use any analytics tools or tracking services.

External Services

This website does not load any resources from external servers (e.g. Google Fonts, CDNs). All fonts are hosted locally to avoid data transmission to third parties.

5. Payment Processing and Third-Party Services

Payment Processing (Stripe)

We use the payment service provider Stripe for payment processing.

Provider: Stripe, Inc., 354 Oyster Point Blvd, South San Francisco, CA 94080, USA. In the EU: Stripe Technology Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland.

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract).

Data processed: The following data is transmitted to Stripe during the payment process:

Important: We do not store any credit card or bank account data ourselves. All payment data is processed and stored directly by Stripe. Stripe is PCI DSS Level 1 certified.

Retention period: Stripe stores transaction data in accordance with its own privacy policy and applicable legal retention periods.

Third-country transfer: Stripe is headquartered in the USA. Data transfer is based on Standard Contractual Clauses (SCC) pursuant to Art. 46 (2) (c) GDPR and the EU-US Data Privacy Framework (DPF).

Stripe Privacy Policy: https://stripe.com/de/privacy

Database and Authentication (Supabase)

We use Supabase for the storage of user data and user authentication of our SaaS services.

Provider: Supabase, Inc., 970 Toa Payoh North #07-04, Singapore 318992. Hosting is provided via Amazon Web Services (AWS) in the eu-central-1 region (Frankfurt am Main, Germany).

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract) and Art. 6 (1) (f) GDPR (legitimate interest in secure authentication).

Data processed:

Retention period: Data is stored until account deletion. After termination, personal data is deleted within 30 days; backups are deleted within 30 days of account deletion.

Data location: EU (AWS Frankfurt am Main). No third-country transfer takes place.

Supabase Privacy Policy: https://supabase.com/privacy

Email Delivery (Mailjet)

We use the Mailjet service for sending transactional emails (e.g. invoices, password resets, notifications).

Provider: Mailjet SAS, 13-13bis Rue de l'Aubrac, 75012 Paris, France (Sinch Group). Hosting takes place in the EU.

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract) and Art. 6 (1) (f) GDPR (legitimate interest in reliable communication).

Data processed:

Retention period: Email logs are stored for a maximum of 30 days. Contact data is stored until deletion.

Data location: EU. No third-country transfer takes place.

Mailjet Privacy Policy: https://www.mailjet.com/de/rechtliches/datenschutzerklaerung/